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BC Rent Bank wants to improve our services and support. The following survey helps us understand who we are reaching with our services, where we might improve, and how to better advocate for renters in the province. The information provided in the following section is for data collection purposes only and does not impact eligibility of the loan and will not be connected back to your application. This survey is optional.

This survey is about understanding how we can better serve rent bank clients in BC. This survey is not related to current services provision.

We ask this question we can improve our services and application process.
How long did it take you to complete the online application?
We ask this so we can improve our services and application process.
Do you self-identify as: (select all that apply)
We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.
Do you self-identify as: (select all that apply)
We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.
Do you self-identify as: (select all that apply)
We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.
Do you self-identify as: (select all that apply)
We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.
What education have you been able to access? (select all that apply)
We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.
How did you hear about BC Rent Bank?
If we were able to offer translation support, would you have requested it?
We are collecting this data to build capacity for translation in our services.