Feedback Requested: Demographic Survey for the Pre-Assessment

BC Rent Bank has worked in consultation with DEI consultants and experts to review existing demographic questions, propose new questions, and integrate questions into the online rent bank application.

When this work goes live, the data from these demographic questions will be available in anonymized and aggregate form through the reporting feature. Data will be site specific, meaning the data available to your rent bank is based on the geographic area you serve. 

Before we test the final list of questions with renters, we would like to know if there are any demographic data points that are missing from this survey that are important to you?  Please note that recommendations that do not align with BC Rent Bank’s privacy and data security policy will not be implemented.

Please reply to this survey by Thursday, September 21, 2023.

Name (Optional)

If you’d like us to follow up on your comments, please provide us with your name. Otherwise, this is not required.

Please review the demographic questions below. Is anything unclear or missing that you'd like to see included in demographic reporting data? *

Note that this form is active, you may fill out the remaining questions or you may skip them. This is the only box we are requiring you to fill out.

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DEMOGRAPHIC SURVEY STARTS HERE

BC Rent Bank wants to improve our services and support. The following survey helps us understand who we are reaching with our services, where we might improve, and how to better advocate for renters in the province. The information provided in the following section is for data collection purposes only and does not impact eligibility of the loan and will not be connected back to your application. This survey is optional.

This survey is about understanding how we can better serve rent bank clients in BC. This survey is not related to current services provision.

Did you experience any trouble trying to complete the application or did you need to ask for help to complete it?

We ask this question we can improve our services and application process.

How long did it take you to complete the online application?

• Under 15 minutes
• Under 30 minutes
• Under 1 hour
• Over 1 hour

We ask this so we can improve our services and application process.

Do you self-identify as: (select all that apply)

• Black, Caribbean
• Black, African
• East Asian
• European Descent
• Indigenous – First Nations
• Indigenous – Inuit
• Indigenous – Métis
• Indigenous – outside of Canada
• Latin American (Latinx)
• North African
• South Asian
• Southeast Asian
• SWANA (Southwest Asian and North African)
• White/Caucasian
• Mixed Race
• Other (please specify)

We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.

Other: Please specify

Do you self-identify as: (select all that apply)

• Woman (cis-woman, trans-woman, and everyone who identifies as a woman)
• Man (cis-man, trans-man, and everyone who identifies as a man)
• Transgender
• Agender
• Gender fluid
• Two-spirit
• Gender queer
• Questioning or Unsure
• Nonbinary
• Prefer not to say
• Prefer to self describe

We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.

Please describe

Do you self-identify as: (select all that apply)

• Asexual
• Bisexual
• Gay
• Lesbian
• Pansexual
• Queer
• Questioning or Unsure
• Same gender loving
• Straight/heterosexual
• Two-spirit
• Prefer not to answer
• Prefer to self-describe

We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.

Please describe

Do you self-identify as: (select all that apply)

• A person with neurodiversity and/or learning disability and/or impairment (e.g., Autism, ADHD, etc.)
• A person with a physical disability and/or impairment (e.g., mobility, dexterity, etc.)
• A person with sensory disability and/or impairment (e.g., deaf, deafened, hard of hearing, vision, etc.)
• A person with mental health illness or disability (e.g., schizophrenia, bipolar, generalized anxiety disorder, depression, etc.)
• A person with another disability and/or impairment (e.g., chronic medical condition, speech impairment, etc.)
• Prefer not to answer
• Prefer to self describe

We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.

Please describe

What education have you been able to access? (select all that apply)

• Pre-High School
• High School Diploma/Certificate
• College
• Apprenticeship or Trades Program
• Professional Certification
• University (undergraduate level)
• University (graduate level)
• Other

We ask this to better understand which communities we might not be reaching so that we can improve our reach, services, and advocacy.

Other: Please specify

How did you hear about BC Rent Bank?

• BC 2-1-1
• BC Housing
• BC Hydro
• Community Agency or Non-Profit Organization ( for example: ISS of BC, Neighbourhood House, Friendship Centre)
• Fortis BC
• Landlord
• Online/Social Media
• Friends/Family
• Local/Provincial Government (City, MLA Office, MP Office)
• Other

Other: Please specify

What is/are the language(/s) you speak in your home?

If we were able to offer translation support, would you have requested it?

• Yes
• No

We are collecting this data to build capacity for translation in our services.

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